4.7.4. In addition to anything else specified above, we may rely on any instructions coming from any person in possession of your Access codes as if these instructions were coming from yourself, without us making any further enquiry.

4.7.5. If under any circumstances, you reveal your Access codes to any person, whether intentionally or unintentionally, we shall bear no responsibility for any loss that may arise, including, but not limited to financial loss and/or loss of opportunity due to your actions and/or omissions.

4.7.6. Where you have not carried any activity and/or transactions for a period of time, as we determined within reason by us, we reserve the right to carry out additional checks and/or request additional documentation from you in order to allow you resume any activity with us.

4.8. Clients’ money - Segregated Accounts:

We are a financial services regulated company, following transparent processes in all our relations with you. All funds we receive from you are treated as ‘Clients Money’ and they are kept in separate client bank accounts (segregated accounts) in reputable banking institutions of our selection. We are obliged by law to perform regular reviews and monitoring of how these accounts are maintained and operated by such banking institution.

4.9. Currency:

All amounts concerned for the opening and the operation of your account will be payable in the currency that you chose upon opening your account with us.

4.10. Payment Methods:

We will only accept cleared funds (funds that are available in your bank /debit /credit card account). There are three primary methods of payment that you may choose, so as to make your transactions:

• Debit or Credit card payment
• Bank transfer
• E-Wallets

4.11. Withdrawals & Deposits:

4.11.1. Deposits: When depositing funds via any kind of payment method as stated herein, you must use your personal account in a financial institution established within the country of your permanent residence and/or the country you have registered your account with easyMarkets.

4.11.2. Documentation: To proceed with the execution of a withdrawal order, you need to provide us with the minimum required documentation verifying your identity so that we can authenticate your identity, as required by law, credit card companies’ regulations and our internal policies. We reserve the right to decline any withdrawal request where we believe that such request may lead to a breach of any legal and/or regulatory obligation.

4.11.3. Cards: Debit or Credit card deposits from high risk countries, according to our policy, are not allowed. Debit or Credit card deposits may be refunded to the same debit or credit card that a withdrawal is executed. A withdrawal to a bank account where initial deposits have been performed by debit or credit cards or e-wallets will be executed at our discretion.

4.11.4. Withdrawals: We will use all our best endeavours to process the withdrawals within one business day (no more than 24 hours). The approval of your KYC documents for verification purposes, according to our policy and applicable Law, is required prior the withdrawal request. We will further take reasonable steps to ensure keeping you informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. Further information about the processing times can be found on our Website, however, this information is provided for indicative purposes only. You understand that there may be instances where we cannot guarantee these times because of events outside of our control. When choosing an account base currency, other than the currency used in your debit or credit card, you may incur fees which are due to currency conversion or other charges; therefore, your refunded amount may vary slightly from the sum that you initially deposited in your account base currency. Please read the terms and conditions of the bank that you hold an account with regarding their charge policies in currency conversion. It is our policy to ensure that all withdrawals, either in part or in full of the funds you deposit with us are sent to the same source where the funds came from. We reserve the right to accept or decline any funding and/or withdrawal request by you depending on the payment method. If we are unable to withdraw the funds based on your requested payment method, we reserve the right (but shall under no circumstances be obliged) to withdraw the funds via an alternative payment method selected by us, at our sole discretion. More information on our accepted payment methods can be found on our website. For instance, where a client has requested to withdraw with a different method compared to the method, he/she used to deposit, the request may be rejected, and you will be permitted to withdraw via another method you have used in the past.

4.11.5. Wire Transfers: When depositing funds via bank transfer, you must use your personal bank account in a bank established within the country of your permanent residence. This is an absolute requirement imposed by Anti-Money Laundering legislation. An authentic SWIFT, or transfer confirmation, indicating the origin of the funds, must be sent from your bank to us. If such SWIFT or transfer confirmation is not sent, the deposit may not reach your account and it will be returned to your bank account. As already established, any withdrawal of funds from your account, be refunded to the same bank account that the funds were originally received from. If we are unable to refund the funds to the same remitter from, and by the same payment method thorough which such funds were initially received by us, we reserve the right (but shall under no circumstances be obliged) to transmit the funds via an alternative payment method selected by us, at our sole discretion, in any currency we deem fit (regardless of the currency in which the initial deposit was made). Under these circumstances, we shall not be responsible for any transfer fees or charges imposed by the receiver and/or any currency exchange rates resulting from the payment of such amount.

4.11.6. E-wallets payment methods: If you decide to deposit funds via e-wallets, you are bound by the rules and regulations of this service provider. You may also be liable to further TAXATION and other restrictions. Please read the terms and conditions of your service provider for further information. For offline eWallet payment methods you must also provide us with the payment confirmation details of your deposit. The approval of your KYC documents for verification purposes, according to our policy and applicable Law, is required prior to the deposit. You must also provide us with the payment confirmation details of your deposit. We will credit your account with the net amount we received. Please note that we may have to execute withdrawals via a facility other than the provider you used for the original deposit, if required for legal and regulatory purposes (Anti Money Laundering rules). Please, further note that if you request to return you any profits through an e-wallet payment method, you will bare all the charges.

4.11.7. Deposit Limit Restrictions: Please also note that we may, upon our own discretion, impose certain restrictions on the amounts that you have deposited using your debit or credit card.

4.11.8. Receipt of money by mistake: If you receive money from us by mistake, you agree to hold such amount of money in trust for the benefit of easyMarkets or the beneficial owner. In the event you use any funds sent to you by mistake, we will have a claim on those funds, together with any profit derived from the use of those funds, on behalf of the beneficial owner.

4.12. Islamic Accounts:

4.12.1. In the event of a client who, due to its observance of Islamic religious beliefs, cannot receive or pay interest, such customer may elect to designate, in the manner provided, their trading account to be a ‘swap-free’ account not charged with or entitled to rollovers and/or interest (hereinafter referred to as ‘Islamic Account’). The customer hereby confirms and accepts that a request to render their account as Islamic shall only be made due to the said Islamic religious beliefs and for no other reason whatsoever. The Company reserves the right to refuse to accept the request of a customer to designate their account as an Islamic Account. Any open positions of Islamic accounts will expire at 12:00 GMT in 14 days from the day of opening the position.

4.12.2. Islamic accounts are to be used in good faith. Clients may not abuse their Islamic Account, which includes, but it is not limited, to:

• (i) using the swap free account to make profits from swaps or not paying swaps.
• (ii) requesting the payment of any swap amounts that have been lost because of converting their normal trading account to Islamic Account for the period during which their normal trading account have been converted into an Islamic Account.
• (iii) abusing their Islamic Account by taking advantage of not paying swaps, including, but not limited, fraud, manipulation, cash-back arbitrage, carry trades or other forms of fraudulent or deceitful activity.

4.12.3. In the event that the Company suspects that a client is abusing the rights conferred to them by the classification of their account as an Islamic Account, the Company has the right, without prior notice, to proceed immediately with one or more of the following:

• i. Recall or cancel the designation of the Account as Islamic Account and render it a normal trading Account; and/or
• ii. Close any open positions and reinstate them upon the then real market price. The client hereby, acknowledges that they shall bear all costs derived from the aforementioned action, including but not limited to, the cost on the change of the spread; and/ or
• iii. Correct and recover any accrued swaps and interest expenses or costs pertaining to the client’s tradings of their Islamic Account; and/or iv. Cancel all client trades and profits earned or losses incurred due to abusing their Islamic Account; and/or
• iv. Correct and recover any Cancel all client trades and profits earned or losses incurred due to abusing their Islamic Account; and/or
• v. Terminate the client agreement.

4.12.4. The Company reserves her right to cancel the client’s Islamic Account at her discretion at any time without being obliged to provide any explanation or justification.

4.13. Corporate Actions:

4.13.1. Takeovers and Transformations (including but not limited events such as share consolidations/splits, mergers, takeovers, spinoffs, MBOs, de-listings, etc.). Depending on the circumstances of each event, we endeavour when possible, to close out open Positions immediately prior to the event taking place. As a result of such event, if any Instrument becomes subject to an adjustment, we shall determine the appropriate adjustment to be made to your account given the diluting or concentrating effect of the action. Such adjustment shall represent the economic equivalent of the rights and obligations of us and you immediately prior to the action.

4.14. Trader Accounts Archiving (MetaTrader 4 platform (MT4) & MetaTrader 5 platform (MT5) users ONLY)

4.14.1. Each Sunday, we perform automatic archiving to MT4 & MT5 accounts that meet ALL of the following conditions:

• time of account inactivity (time since last access to the MT4 & MT5 accounts (login)) exceeds 180 consecutive days; AND
• the account balance is 0; AND
• there are no open positions on that account; AND
• no positions were closed during the inactivity period (no trading activity on the account, such as transmitting of agent's commissions, deposits & withdrawals).

4.14.2. You may re-activate your MT4 & MT5 trading accounts at any time, following archiving, at no charge or penalty, by contacting us.

4.15. Order of Execution:

4.15.1. The Company takes all sufficient steps and a number of factors into account, so as to obtain the best possible results for the Company’s clients, either when executing client orders or receiving and transmitting orders for execution, in relation to financial instruments.

4.15.2. By entering into this Client Agreement, you acknowledge that you have read and understood the “Order of Execution Policy” document and you furthermore consent that the Company will execute or receive and transmit an order for execution outside a regulated market or an MTF. Please read the Company’s Order of Execution Policy in the Legal Page.

4.16. Trading Conditions and Expiry Dates:

4.16.1. The product specifications and/or conditions (incl. rolling/swap fees, spreads, premium etc.) are available on our trading platform and on our Website, as amended from time to time. You are responsible to ensure that you remain updated with regards to our product specifications and conditions, as well as any other information and you shall take all necessary actions to safeguard your interest where you believe you may be affected. You understand that the product specifications and/or conditions may be varied. You will continue to be bound by the Agreement in the event of any of these amendments taking place.

4.16.2. Further to the clause above, you understand that we may remove any of our products and/or cease providing you with the ability to place an order at any time. Where we have ceased to provide any product and you have a previously open position in that product, it is your responsibility to cancel and/or close such position, otherwise, we will close the position at the last available price for the relevant instrument. You also understand that any open positions on CFDs with an expiration date will be automatically closed at the indicated expiry time.

4.16.3. We may, in our sole and absolute discretion, set an Expiry Date and time for a specific Instrument. In the event we set an Expiry Date for a specific Instrument, that date will be displayed on the Trading Platform. It is your responsibility to ensure that you are aware of the Expiry Date and time.

4.16.4. If you have not closed any open positions with respect to an Instrument which has an Expiry Date, prior to such Expiry Date, the position shall automatically close upon the Expiry date. The position shall close at a price which will be the last price quoted on the trading platform immediately prior to the applicable Expiry Date and time.

4.17 Non-sufficient tradable balance:

Where you want to enter into or modify a Transaction and the amount of money (“tradable balance”) is not sufficient you acknowledge and agree that your debit/credit card stored in your account might be debited to meet the required amount.

5. Our Charges

5.1. Prior to entering into any transaction with the Company, please ensure you have understood and considered any and all applicable charges such as Spread(s), Rolling/ Renewal Fees etc. (“Charges”). It is your responsibility to ask for further clarifications should you require so. Any applicable charges are deducted from your Account(s) directly.

5.2. Charges may appear in other units, other than monetary such as spread which can vary depending on the instrument and market conditions. Spread cost is measured in pip value and you will be able to find the value of a pip across all of our instruments on our Website: https://www.easymarkets.com/eu/trade/forex-spreads/ .

5.3. We reserve the right to amend, alter, modify, delete or add to any of these Charges at any time and at our sole discretion. When these Charges are modified, we will post any such changes on our Website. Where there is any material change in any applicable charges, you will be informed in writing in advance, unless such change comes as a result of an unforeseen market circumstance, where we may notify you on or after the event. Where the changes are due to external circumstances beyond our reasonable control, we are entitled to modify such charges with immediate effect and we may notify you of the changes as soon as practicably possible. It is your responsibility to review the Charges on our Website from time to time so as to ensure that you will be aware of any such changes.

5.4. Dormant Accounts:

Client accounts in which there have been no transactions for a set period of twelve (12) consecutive months will be considered dormant. Dormant accounts are charged with a dormant fee of US$25 or the full amount of the free balance in the account if the free balance is less than US$25. There will be no charge if the free balance is zero. If an account continues to be considered as “Dormant”, the above-mentioned dormant fee will be performed semi-annually (in other words every six (6) months).

5.5. Maintenance Fees:

Clients must provide us with all necessary payment details to send them back any free balance available in their closed account. Closed accounts for which no payment details have been provided are charged with a monthly maintenance fee of US$5 or with the full amount of the free balance if the latter is less than US$5.

5.6 Rolling/Renewal Fees:

Overnight financing fees may apply for some types of financial instruments, and trades in these will be subject to ‘rolling fees’ if kept open overnight. Details on the daily financing fees are available for each financial instrument within each trading platform.

• For the Non-Proprietary Platforms (MT4 & MT5 Platforms), rolling/renewal fees are charged daily with a triple fee collection on Wednesday and they are deducted from the Balance when the position is closed.
• For the Proprietary Platforms, rolling/renewal fees are imposed daily with a triple fee collection on Wednesday, . In case the account balance has insufficient balance, the renewal fee will be deducted automatically from the client’s credit card. In circumstances a collection of the fee is not viable, the company will inform the client for the uncollected rolling fees via email. If we are unable to collect the rolling fees, we will close some, or all of your opened positions after 24 hours. Closing of deals due to uncollected rolling fees will not take place during the weekend. Your Day Trading positions will remain open until Monday, end of day, when the rolling fees will be collected.

6. Our Communications with you

6.1. We will communicate with you about any notice, instruction, request , change made the terms and conditions of this Agreement, our policies and legal documents or any other communication (“communications”) via your registered e-mail, the trading platform, the Company’s website, telephone or, where we wish to send a formal communication to you in writing, and/or via post to your registered address. It is your responsibility to ensure you have read all and any communication we may send you from time to time, via any of the abovementioned communication methods. You hereby agree to the communications being made to you.

6.2. Except as otherwise is specified in this Agreement, any notice, instruction, request or other communication to be given by you to us under the Agreement shall be in writing and shall be sent to the Company’s contact details. All our contact details are available on our Website. Any communication from you to us shall be deemed effective on the date and time of receipt by us.

6.3. You hereby agree and consent that both prior and following the establishment of the business relationship, the Company’s official language is the English language which is the legally binding version. Should you wish to communicate with you in another language please contact us. You further consent and agree that we will provide you with any information, notices or disclosure and other information, including periodic statements, change of terms, and privacy via electronic means (durable medium). Should you wish to communicate with you via any other methods (i.e. hardcopy) please contact us.